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Showing posts from May, 2022

Elevate B2B Customer Experience With Adobe Commerce Cloud Features

Ease of access and the breakneck competition saw an upsurge in the need for customer experience in recent years. To match this need in B2B, companies started optimizing their eCommerce websites and one platform stood among the leaders. Magento powers over 250,000 active eCommerce websites on the internet. Its high level of usability, customization and the option to choose between open source or enterprise versions made it a favorite. Adobe foresaw this rise when they bought Magento Commerce in 2018 and made it a part of their famous Adobe Cloud services. What came after that? The launch of Adobe Commerce Cloud, a platform built on Magento that offers flexible solutions to optimize eCommerce websites. It aimed to transform casual shopping into a complete commerce experience with its myriad of features. Let us go over how it elevates the  B2B customer experience . Product & Content Recommendation The days of random shopping are over as establishments opt for a more personalized appro

Most Useful 6 Techniques To Boost Magento 2 B2B Experience

  Many B2B customers are purchasing online today by using the B2B website like Magneto 2. In this, same as B2C customers, B2B customers also look for satisfaction and value in operating procedures. Is your online B2B business conveying it? As currently, the B2B customer experience is fulfilling the needs with satisfaction, but we can not spell the same about the B2B buying journey. According to Gallup, only 29% of B2B customers are happy with the service provided to them. This means 71% of B2B businesses need a check for their retention strategies. (Note: We have written these techniques while keeping  Magneto 2  in mind. However, they are good to go also with other eCommerce websites.) If you are also a B2B company that looking for adapting to meet B2B buyers’ demands, here is what can help: 6 Techniques to boost your eCommerce website- Omnichannel Commerce The technique is a multichannel approach to sales while providing a seamless customer experience. With this eCommerce technique,